Change Management

Change Management with the CMMI®

3 Day Workshop


This workshop is intended to induce the right attitude and aptitude in process improvement change agents, internal or external, in particular those familiar with and using the CMMI. Starting from a generic introduction to the roles and function in change; the Workshop proceeds to define the engagement principles to follow. The workshop builds the skills required to manage the transition.


Inducing change in organizations is a difficult task under any circumstances. It cannot be limited to subject matter expertise, since it encompasses changing personal behavior of those involved in the change. Change requires different roles and some expertise in the avenues to explore. Often those in charge are familiar with the status quo and have a good perspective of the goal, but are unaware that the planning should be focused on the transition. Ignoring the impact it has on people and groups makes the change project fail. The change agents approach their targets with a solution in search of a problem and are henceforth rejected.

In particular, in the CMMI world, the traditional approach is to implement the changes using the model as a roadmap.

Change can only be effective when the subjects of change are approached with a solution to a real, existent problem. Without this business link the change is doomed. A good change agent starts by identifying the existing problems and using her knowledge of the model to solve it. When building the proposal, the good change agent establishes clear and measurable goals. To show progress, the plan must include measuring throughout, from day one to completion, and the benefits translated to monies. Change requires sponsors, reinforcing and overall, champions and agents. The judicious choice of the people performing these roles is required to help the project succeed.

Learning Objectives

The attendee, on completing the workshop, will be able to:

  • define the problem in business impact terms
  • seek the optimal negotiation with all parts
  • pick the right attributes to measure and the analysis methods with base on statistical knowledge
  • build integrated interdisciplinary teams
  • involve the change subjects
  • analyze and present the data
  • select the right strategy using decision analysis
  • plan and conduct pilots using workshops, coaching and mentoring
  • plan and monitor process deployment.


1. Value added of change agents

2. The change process

3. Roles in change

4. Solution selling

5. Measurement, analysis and statistical significance

6. Cultural changes in the maturity levels of CMMI®

7. Teamwork

8. Managing process change using pilots

9. Decision analysis


Handouts include course slides, a list of the bibliography used, a copy of the books “Getting to Yes” and “Managing Transitions”.

Prerequisites and Target Audience

Participants should have working knowledge of systems engineering or software engineering and Project Management.

  • Process engineers or Quality Engineers that are involved with organizational change projects based on the CMMI model.